Customer Care Frontline (Cileungsi - Narogong Bogor)
Responsibilities:
- Giving solutions assistance to customers inquiries from all the open accesses, in terms of giving valid information related to products, services, order process in the goal to acquire customer memorable experience from all various types consumer behavior and performing customers marketing research also campaigns, to enhance and assuring the satisfaction and loyalty of Holcim’s Brand.
- Candidate must possess at least a Bachelor's Degree, any field.
- At least 2 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in Narogong Bogor.
- Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
- Full-Time position(s) available.
- Good command in English both oral & written.
- A strong customer focus minded.
- A team player with strong interpersonal skill as well as a team player.
- Independent, discipline, with adequate analytical skills.
- Highly attentive to detail, ability to do multi – task job, as well as problem and complaint solving.
- Ability to perform in time-pressures and shifting working hours to meet deadlines.
Responsibilities :
- Assure national production volume report from all batching plant is gathered on timeand accurate, then also reconciled the report for concrete, aggregate, and franchise segments unit.
- Provide and review batch to process invoice received for concrete & aggregate
- Control overdue amount of customer’s invoice by sending SMS Blast as one tool of collection
- Bachelor degree, preferable from Management / Finance / Accounting
- Experience :
- Good exposure of accounting & finance
- Minimum 2 years’ experience in Documenting & Filling
- Computer literacy : Advance with excel spreadsheets, word processing (Ms Office), Power Point, and Lotus Notes
- Good command in English oral and written
- Other qualifiation :
- Strong communication, analytical, and problem solving skills
- Ability to work both independently and in a team environment
- Able to work under pressure
- Customer focused
- Responsible and Accountability
Responsibilities:
- Developing, maintaining, strengthening and enhancing quality of relationships with key customers (or major accounts) by providing them with excellent support and service in every way possible to guarantee their satisfaction and loyalty as well as achieving profiteble business relationships.
- Candidate must possess at least a Diploma, any field.
- Experience
- Min. 2 year experience in current position
- Customer handling experience
- Sales/ account management experience
- Computer literacy (MS : word, Good in excel, power point, SAP System)
- Good command in English both spoken & written
- Other qualifiation :
- Certain level of patience, persistence, tenacity
- Ability to manage the balance between high customer expectation and internal delivery condition
- Great amount of good interpersonal skills
Responsibilities:
- This position will identify and select market or potential investor in its area, conducted sales pitch and business model presentation, investor assessment, business development adviser and acquire Investor
- Minimum university degree any major
- 2 year experience in similar field, business development or key account
- Has a good presentation, Interpersonal skill and negotiation skill
- Team player person and enjoy teamwork
- Having driven performance, positive attitude and self confidence
- Excellence planning, organizing and controlling capabilities Has a general insight in retail and/ or consumer business, especially in channel management
- Having driving license (A/C) and willing to travel across East Java
- Computer literacy and proficient with Ms. Office
- Good communication skills in Bahasa and English (spoken and written)
Responsibilities:
- Mechanical Finish Mill Team has responsibility to manage maintenance work off all mechanical machinery and equipment in Finish Mill area and ensure that all equipment well maintained in order to operate safely and with maximum capacity.
- Diploma graduate graduated in Mechanical with 1 year experience
- Senior Technical High School (SMK) with 3 years experiences.
- Minimum 1 year in current position
- Minimum requirement is 3 years in mechanical maintenance in cement industry.
- Computer literacy : Microsoft Office, SAP
- Good command in English oral and written
- Able to read and understand parts and manual book of equipment
- Able to read technical drawing
- Understand troubleshooting system of equipment
- Understand and able to use measurements tool, alignment tool
- and diagnostic tools.
Responsibilities:
- To control and follow up all technical information needed ,ensure accuracy, reasonableness and up to date information as well as timely submission for FinPlan, budget and latest estimate.
- To compare and analyse planned vs actual results from technical side, liaise with Company regulation to ensure accurate and proper booked and execution maintenance expenses and CAPEX
- To assist and work proactively with the operational unit and other departments which requires supporting technical data
- Bachelor’s Degree of Mechanical/Electrical Engineering from reputable university.
- Minimum 2 years experiences in manufacturing area.
- Computer literacy : Microsoft Office
- Good command in English oral and written
- Other qualification / skills :
- Understanding about business process and its impact to financial performance
- Good leadership skill
- Good communication skill
Responsibilities:
- Hydraulic Engineer has responsibility to manage hydraulic team in regard of maintaining all hydraulic-pneumatic equipments in the plant with reliability at lowest sustainable cost, and also has responsibility to manage lubrication team to conduct all activities related with Lubrication system including change and topping up lubricants for all equipment in the plant in order to maintain adequate lubricants of equipments during operation to achieve high availability
- Bacelor in Mechanical/Electrical Engineering
- Experience : Minimum 1 years in current position, Have experience in cement plant maintenance or in other manufacturing / operation plant Hand on experience in hydraulic-pneumatic maintenance heavy industries Experience in hydraulic-pneumatic maintenance heavy industries
- Computer literacy : Microsoft Office, SAP User
- Good command in English both oral or written
- Other qualification / skills : Has depth knowledge of hydraulic scheme, various hydraulic valves, hydraulic pumps and has skill to troubleshoot hydraulic-pneumatic component such as; solenoid, valve, proportional valve, control valve, variable pump, pressure switch, flow control, PLC, etc Has skill how to maintain the hydraulic-pneumatic equipments in detail Know in depth the specification and principle all of critical / main machines in cement plant Have knowledge of oil specification (Physical & chemical composition) Good leadership capability
Responsibilities
- Assisting market intelligence manager & senior market analysts to research market trends and prepare possible scenarios to allow informed decision making, with specific focus on various data gathering & compilation as well as actively sourcing for relevant data that may enhance market analysis
- Bachelor degree from any discipline from reputable university (psychology or sociology is preferable)
- Having 1 - 2 years working experience in qualitative research Experienced in B2B market research is an advantage
- Computer literacy:
- MS Office, Lotus Notes
- Good command in English spoken and written
- Other qualification / skills:
- Analytical thinking & passion
- Team work, Interpersonal and Communication skill
- Strong in figures
Responsibilities
- Customer Promoter Coordinator will be responsible to assure close loop process of customer feedback through NPS. The incumbent will be running the implementation of NPS survey and lead implementation of project in order to provide excellent customer loyalty via NPS discipline to Holcim products, services and brands.
- Minimum Master Degree from any discipline.
- Prior experience on Customer behavior and Project Management.
- Business process understanding and proven experience for System enhancement.
- Proficient with microsoft Office(word, excel, PowerPoint).
- Excellent in English (written and spoken).
- Excellent analysis, problem solving, leadership skill and strong customer orientation minded.
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